Guest messaging.
STUDIOKJ, LLC manages a private guest residence in Bridgehampton, New York on behalf of its principals, including communications with invited guests.
Guests who stay at or visit the property are invited personally. With their consent, we send them text messages about their own stay — a sign-in link to their private guest page, arrival-day logistics such as parking and how to get in, a short reminder the day before they are due, and replies to questions they send us.
This is not a marketing program. There is no public sign-up, no promotional content, and no list. We message only people we have invited, and only about their visit.
Guests opt in themselves, by ticking a box beside their own mobile number on their private guest page, or by telling a host directly that they would prefer to be texted. The date and source of consent are recorded against the guest’s profile.
Guests can stop at any time by replying STOP, and can reply HELP or email us for assistance. Message and data rates may apply. Opting out never affects a guest’s stay — we simply use email instead.
Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. No mobile information is sold, rented, or provided to anyone for their own marketing under any circumstances.
See our privacy policy and messaging terms & conditions.
Each guest reaches their own page through a personal link, so the live form is not public. It is reproduced here exactly as a guest sees it, so the consent step can be reviewed in full without an invitation:
The box is unchecked by default. Nobody is messaged for having a phone number on file — only guests who tick it themselves. Consent is never bundled with anything else, is never a condition of staying, and is recorded with the date it was given and how.
The consent text reads, in full: “Text me about my stay — arrival details and a short reminder. Reply STOP any time; message and data rates may apply.” Message frequency varies with the stay, typically two to five messages, plus replies to anything the guest asks us.
The guest-facing site for the property is thekoellerchiangs.com, where the complete messaging program is documented, including the opt-in screen exactly as a guest sees it:
Guest messaging program and opt-in flow
Messaging terms & conditions
Privacy policy
Questions about guest messaging: support@thekoellerchiangs.com